CoreView's User Card brings together information from all applications, so admins see everything they need to know about a user, including usage across services, user details, and licenses. The solution establishes a single source of truth. What a business needs are ways to delegate administration but still maintain security.ĬoreView addresses these problems. However, these coworkers are not tech-savvy, may make ill-conceived changes, and inadvertently open up new security holes. In essence, many businesses would like to decentralize IT administration to business unit individuals. Businesses Need Better License Management Tools As noted, the central technical support group does not have a good finger on the pulse of who is coming or going, so, the current business processes often do not support tighter management. New employees walk in the door as others are walking out. Change is a constant in large organizations. Improving that outlook seems easy but can be challenging. As a result, businesses have more software licenses than they need, resulting in higher costs and limited visibility into their true software requirements. Consequently, they usually do not know when staff leaves the company. In addition, in most cases, the technology department has a limited understanding of who works in each department and what their roles are. Therefore, companies lack a simple way to collect common usage data and make it available to those who require it. Some IT organizations use spreadsheets to track their software licenses, but as organizations grow in size so does the manual labor and data entry associated with such processes. The first challenge is licensing information is often stored in a hodgepodge of systems that each has a piece of the puzzle. As a result, sometimes, no one is assigned to ensure that the software licenses for severed employees are returned – in which case they can be reused. Few organizations spend as much time with offboarding. Onboarding is typically a high-priority item because they want to be sure that new employees have the resources necessary to get to work. Yet, they often find themselves spending a lot of time managing internal business processes. Organizations marshal their resources and focus on developing new products or services or improving customer service.
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